By evaluating your current practices and processes at the goal and task level we can build a picture of where are your current bottlenecks, inefficiencies, and pain points.  We can then take this research and use it collaboratively with your team to design optimized processes and workflows that will boost your analysts' productivity and take some of the grind out of their jobs


Security Operations Center Case Study

The Challenge

SOC talent attrition is high due to frustrations with inefficiencies of workflows which are filled with repetitive and simple tasks preventing the analysts’ ability to effectively manage the daily flood of alerts and deliver on their goals.

The Goal

Retain and attract SOC analysts by automating repetitive and simple tasks to improve the efficiency of their processes and reducing the number of pain points in those workflows.

SecOps Case Study 


Whitepaper: Process/Workflow Optimization Service

Change is the one constant in any operations center, whether it is security operations, Incident Response, or any other IT focused team.  By understanding your current practices and processes at the goal and task level we can build a picture of where are your current bottlenecks, inefficiencies, and pain points. 

This research is then used collaboratively with your team to design new processes and workflows that meet your changing needs and help your analysts by making them more efficient and engaged.

Workflow White Paper

 
 

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